Comprehensive support services
If you are an IAM customer (SAM/GARANCY), you can use this portal to contact our software support service online. You can submit your requests for support and can conveniently check the processing status.
Comprehensive support for our Password Reset and Password Synchronization password management solutions.
Customers gain user access to the GARANCY Online Community: This platform mainly serves the purpose of allowing users to share experiences with one another. We consider the resulting feedback when developing new products and upgrading existing tools.
If you do not have access credentials yet, please contact your sales representative.
We regularly update and refine our products and software solutions. Use this button to obtain the current release status and the current lists of supported platforms and components.
As a Beta Systems customer, once you have registered, you can use this link to download product documentation from our website.